ELECTRONIC NOTICE TO DEBTORS
Debtors can receive email notice of orders and other documents sent by the Court through the Debtor Electronic Bankruptcy Noticing (DeBN) program. Only the Court can send notices to a debtor electronically.
A debtor must complete and file a DeBN form. The form should be filed with the petition. If a debtor agrees to receive electronic notice, Court staff will enter the debtor's email address into the Bankruptcy Noticing Center (BNC) email database. The debtor must confirm the email address via a hyperlink in an email sent by the BNC. Once confirmed, the debtor will be sent entered court-generated documents electronically.
The BNC will send electronic notices as long as an email is not returned undeliverable and as long as the debtor's name and mailing address match the debtor's name and address with the BNC.
When can I enroll in DeBN?
A debtor can enroll in DeBN at any time during the pendency of the case. Pursuant to Local Rule 9036-1, the DeBN Form should be filed with the petition. A debtor may also request deactivation of the account at any time.
When are emails sent?
Emails will be sent by the BNC on the same day a notice or order is filed by the court in the case.
Will I receive all documents via email?
Only notices and orders filed by the court and sent to the BNC for service upon you will be delivered by email. All other parties, such as the trustee and creditors, will continue to serve documents upon you either via U.S. mail or in person pursuant to court rules.
Can I request receipt of notices both via email and U.S. mail?
No; a party only has the option to receive notices either by email or U.S. mail.
Can others see my email address?
Your email address will not be shown on the caption of the case docket, and your DeBN request form will not be visible to the public for viewing. However, the BNC Certificate of Mailing that is filed in the case will reflect your email address if the notice or order was emailed to you. A Certificate of Mailing must include the party's name and the address where they were served.
I accidentally deleted an email. Can the notice be resent to me?
Neither the court nor the BNC can resend notices. If you accidentally deleted a notice, you should contact your attorney, or you may contact the court for further directions on how to obtain another copy of the notice.
I filed jointly with my spouse. Can we both use the same email address?
Yes; spouses can use the same email address. Each of you will have your own DeBN account, and separate emails will be sent to each of you at whatever email address was used to register for DeBN.
What should I do if I change my email address?
You should immediately file with the court, an updated Debtor's Electronic Noticing Request form. Once the court has processed your request, you will receive an email from the BNC at your new email address requesting confirmation of the changes. You will continue to receive court notices at your prior email address and the changes will not take place until you have clicked the link within that email and confirmed the changes.
What should I do if I move?
You or your attorney should file a notice of change of address with the court. The clerk's office will make the necessary changes to both your bankruptcy case and your DeBN account. You will then receive an email from the BNC requesting confirmation of the changes made to your DeBN account. You must click the link within that email to confirm the changes; otherwise, the address in your bankruptcy case and your DeBN account will not match, and you will receive your notices via U.S. mail, instead of email.
What should I do if I want to reactivate my DeBN account?
You must complete, sign and file an updated DeBN request form, check-marking the section to request reactivation of your account. Once the clerk's office processes your request, you will receive an automated email from the BNC requesting that you click the link within that email to confirm activation of your account. Your DeBN account will automatically be reactivated once you click that link.
Why did I stop receiving my notices via email?
There are several reasons why this may have occurred, including:
- If your name and address in the case do not match your DeBN account, then the notice or order will be delivered to you via U.S. mail. If you recently filed a change of address with the court and did not receive an email from the BNC to confirm updates to your DeBN account, please contact the Clerk's Office for assistance.
- Your DeBN account may have been disabled due to an email bounce-back (undeliverable email). If this occurred, you must file an updated request form if you wish to reactivate your DeBN account.
Please contact the Clerk's Office with any questions about the status of your DeBN account.
Who do I contact if I have additional questions about DeBN?
Please contact the Clerk's Office if you have any questions about the DeBN program. Do not contact the BNC, or reply to emails you receive from the BNC.
- When can I enroll in DeBN?
ELECTRONIC NOTICE TO CREDITORS
Creditors can receive email notice of orders and other documents sent by the Court through the Electronic Bankruptcy Noticing (EBN) program. Only the Court can send notices to a creditor electronically. More information about the EBN program and registration is found here.